Before downloading
Tell support your phone model and Android or iOS version. Ask for the current app release and confirm that the download link matches your device.
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✦ MEGA888
Answers about downloads, installation, login and new member free credit.
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What to check when the app or new member bonus needs support.
Tell support your phone model and Android or iOS version. Ask for the current app release and confirm that the download link matches your device.
Check the completed download, available storage and supported Android version. If installation fails, send support the exact error message so they can check the file and compatibility.
Confirm whether a supported iOS release is currently available. If it cannot be installed on your iPhone, ask support for a suitable access option for your device.
Contact support with your account ID and the offer you requested. Ask whether your new account meets the promotion requirements and when the credit will be applied.