Evaluating the Usability of the TrackMyStaff Mobile Application for Efficient Staff Movement Tracking

Abstract

This study evaluated the usability of TrackMyStaff, a mobile application developed on the Google Appsheet platform for digitizing staff movement tracking within the Department of Mathematics, Sciences and Computer at Politeknik Ungku Omar. Aiming to replace a manual, paper-based system, the application was deployed on users' mobile devices. Usability assessment was conducted through a comprehensive questionnaire administered to all department members, focusing on identifying the application’s strengths and weaknesses across key usability dimensions: Layout, Functionality, Ease of Use, Learnability, and Satisfaction. Analysis of the questionnaire data revealed positive findings across all dimensions. Users generally reported satisfaction with the application's layout, finding it intuitive and well-organized. The application's functionality was deemed appropriate and effective for tracking staff movements, and users found it easy to use and learn. High levels of user satisfaction indicate that the application meets user needs and preferences. However, areas requiring improvement were also identified, such as limited feedback mechanisms. These findings provide valuable insights for informing design refinements and future iterations of the application. The study concludes that TrackMyStaff demonstrates strong potential for improving staff movement tracking processes within the department. It offers a more efficient and convenient alternative to traditional methods. However, further testing and development are recommended to address identified usability issues and ensure scalability and robustness for wider deployment across the institution.